Contact Us

Contact Us

How to get in touch with Platinum Bank.

Platinum Bank has locations in Lubbock, Levelland, Midland and Odessa, Texas. If we can help you in any way, please do not hesitate to give us a call, or stop by one of our convenient branch locations.


Lubbock Home Office

Address

6502 Slide Road, Suite 110
(Slide Road & South Loop 289)
Lubbock, Texas 79424
P: (806) 792-5300
F: (806) 798-2671

Lobby Hours

Mo - Fr: 9:00a - 4:00p

Drive-Thru Hours

Mo - Fr: 7:30a - 6:00p
Sa: 9:00a - 12:00p
Email Customer Service

Caution: Normal (unencrypted) email IS NOT a secure method of communication. We ask you NOT to include confidential information including account numbers, passwords, debit card numbers, social security numbers, etc., in the emails you send to us.


Levelland

Address

102 North College Avenue
(TX 114 & 385)
Levelland, TX 79336
P: (806) 568-5300
F: (806) 568-1174

Lobby Hours

Mo - Fr: 9:00a - 4:00p

Drive-Thru Hours

Mo - Fr: 7:30a - 6:00p
Sa: 9:00a - 12:00p
Email Customer Service

Caution: Normal (unencrypted) email IS NOT a secure method of communication. We ask you NOT to include confidential information including account numbers, passwords, debit card numbers, social security numbers, etc., in the emails you send to us.


Odessa

Address

3650 Billy Hext Road
Odessa, TX 79765
P: (432) 332-3299
F: (432) 332-8432

Lobby Hours

Mo - Fr: 9:00a - 4:00p

Drive-Thru Hours

Mo - Fr: 7:30a - 6:00p
Sa: 9:00a - 12:00p
Email Customer Service

Caution: Normal (unencrypted) email IS NOT a secure method of communication. We ask you NOT to include confidential information including account numbers, passwords, debit card numbers, social security numbers, etc., in the emails you send to us.


Southlake Loan Production Office

Address

181 Grand Avenue,
Suite 212
Southlake, Texas 76092
P: (817) 442-8469

Hours

Mo - Fr: 9:00a - 4:00p
Email Customer Service

Caution: Normal (unencrypted) email IS NOT a secure method of communication. We ask you NOT to include confidential information including account numbers, passwords, debit card numbers, social security numbers, etc., in the emails you send to us.